Difficult Clients: 3 Steps to Handle a Client Frequently Missing Appointments

difficult client

Difficult Clients: 3 Steps to Handle a Client Frequently Missing Appointments

Step 1: Put Your Policy Concerning Missed Appointments and Deadlines in the Client Contract

  • Payment/refund information for missed appointments.
  • Cutoff policies for terminating your work with a client. One, two, or three missed appointments are a clear sign that they are not valuing your time or their own.

Step 2: Learn to Recognize a Pattern

Step 3: Understand that it is Sometimes Necessary to Terminate the Relationship

difficult client

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Business Strategist passionate about helping motivated entrepreneurs. KarenRepoli.com

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